We wait much to withdraw our money.

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Nur Hatice Kübra

• December 21, 2022 10:53

I got the payment on Monday. My client made the payment. It has been pending for 2 days. After 2 day the payment is completed. Now I need to wait 7 more days although the client made the payment on Monday. It will be 9 days. Then I need to wait again that the pph team allow my withdraw, after I withdraw my money. I don't want to wait too much. 7 is okay but the pending but before and after that is not okay. Please could you make a better solution for this.

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• Official comment

  

  Community

  • December 22, 2022 09:50

  Hi there,

  To withdraw your money, you will need to go through a clearing period that lasts approximately 2 weeks, depending on your profile. You can read more about this below:

  >> https://bit.ly/3BdHCtV

  You will then need to wait 2 working days for your payment to then be processed after the clearing period has been completed. 

  Hope this helps. Any further questions, please email support@peopleperhour.com and a member of the team will look into this further.

  Best wishes,

  The Community Team

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