Submitted the project but the customer not responding after submission and he is satisfied with the work

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AR. Soban

• January 22, 2023 11:02

Dear PeoplePerHour Support Team,

I am writing to bring to your attention an issue I am facing with a buyer on your platform. I completed a project for this buyer more than a week ago and have yet to receive payment for my work. Despite multiple attempts to contact the buyer and request payment, I have received no response.

I have fulfilled my end of the agreement by delivering the project on time and to the buyer's satisfaction, and I expect the buyer to fulfill their end of the agreement by paying for my work. I would appreciate your assistance in resolving this issue and ensuring that I receive the payment I am owed.

Thank you for your attention to this matter. 

Here is the tracking Id of the project that I won.

 

Sincerely,

AR. Soban Khan

 

1

• Official comment

  

  Community

  • January 23, 2023 08:54

  Hi there, thanks for getting in touch, and sorry to hear you're having some issues. We can see your ticket in the system and a member of the team will look into this as soon as possible. 

  Best wishes, 

  The Community Team

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