Glen
I am trying communicate with someone at people per hour but it takes more than 3-5 days per single response and I am trying to acquire my withdrawal of $3910 which is a large sum. This is seriously affecting my business start up cashflow.
It shouldn't be this difficult to solve customers issues.
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Official comment
Hi there thanks for your message. We can see that the support team has sent an email with a refund letter attached. Show this to your credit card provider and they should be able to process this for you. If you have any issues please don't hesitate to get back in touch.
Best wishes,
The Community Team
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