Refunds Not Paid By People Per Hour: Long Waiting Time:
I have placed work on PPH for many years recently, I place 2 x freelancer jobs on PPH, sadly both freelancers were not up to the task, and both agreed and volunteered refunds.
1) David: I paid PPH 28/02/23 David agreed refund, my account says refund paid back 06/03 23 NOTHING RECEIVED STILL WAITING
2) James: I paid PPH 28/02/23 my account says refund paid 09/03 23
AGAIN NOTHING RECIEVED
No arguments on both above. They both placed in writing within the PPH system-agreed with my faults with the works I want refunding:
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Official comment
Hi Robert, thanks for getting in touch.
We can see you've also reached out to the support team via email. We have escalated this to a senior member of the team to look into and they will be in touch with more information.
Best wishes,
The Community Team
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