Locked workstream

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Adam

• March 22, 2023 11:24

Over 24 hours after a client purchased an offer and the workstream is still locked - no information can be provided to me and a customer service team that won't respond for over 7 working days. Is this a good service?

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• Official comment

  

  Community

  • March 27, 2023 09:35

  Hi Adam, thanks for your message and sorry to hear what's happened. We've looked into this and can see that your workstream has been unlocked by the support team. Hope this helps and any more questions, please just ask! 

  Best wishes, 

  The Community Team

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