WorkStram moderated for no reason.

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Radoslaw

• October 03, 2023 09:02

Hi there,

I attempted to ask a question to the freelancer, but my message never reached them due to WorkStream being moderated for validation of the Terms and Conditions. However, I can't seem to find anything in my question/query that violates the Terms and Conditions. I suspect this might have been done by a defective bot. What should I do next?

Thank you.

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• Official comment

  

  Community

  • October 03, 2023 14:06

  Hi there, thanks for your message. Sorry to hear you're having trouble - we have created a ticket for you and a member of the support team will be in touch as soon as they are available to help with your query and look into this. 

  Best wishes, 

  The Community Team

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  Daniel

  • October 17, 2023 12:45

  Good Afternoon, it also happened to me, exactly the same thing. I tried to change some things in the message, although I'm not sure what might have been invalidated. I tried sending a second message, with the changes already made. But it doesn't seem to work anyway. I understand that you have your "safety" mechanism, but this method you use seems to delay the work a lot and leads the client to almost give up and look for alternatives... See if you can resolve it and let me know if any further changes are necessary. Thanks

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