Security Question issue

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Nurul

• October 04, 2023 08:46

I contacted customer support 7 days ago to solve my security question issue, but no response, what can be done? I need to solve this very quickly.

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• Official comment

  

  Community

  • October 05, 2023 09:11

  Hi there, thanks for getting in touch and sorry to hear you're waiting for a response. Please be aware that we are experiencing a surge in demand which has unfortunately caused delays. 

  The support team will respond as soon as they are available which can take between 7-10 working days. We thank you for your patience and hopefully, your query will be resolved soon. 

  Best wishes, 

  The Community Team

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  Nurul

  • October 05, 2023 09:26

  Thanks for your reply and please solve the issue soon. I am eagerly waiting for your response.

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  Nurul

  • October 16, 2023 10:47

  hello, any update for me? it's been too long since I have asked pph to solve the issue. how long it would take to solve the problem?

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  Jynal

  • October 24, 2023 16:39

  I am Jynal Abedin. followed all the instructions but still my account was  approved please approve my account

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