I can't withdraw all my funds

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Matthew

• October 05, 2023 09:02

Hi Team,

 

I can't withdraw all my funds. I've recently completed a piece of work for a client and it's suggesting I can only withdraw a very small amount vs the full £100.00+ 

 

I've invoiced the client, they've paid me. I can see the funds in my wallet. 

 

Please rectify this asap. 

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• Official comment

  

  Community

  • October 05, 2023 09:13

  Hi there, thanks for getting in touch and sorry to hear what's happened. We can see your ticket in the system. 

  The support team will respond as soon as they are available which can take between 7-10 working days. We thank you for your patience and hopefully, your query will be resolved soon. 

  Best wishes, 

  The Community Team

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