Invoices shows over due

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Asif

• October 08, 2023 10:01

I completed the work for 2 buyer and i sent them the invoices #4052423-4 and #4074251-2. Its more than 7 days client did not responded. Now invoices shows overdue time. Please help me and solve my issue beacuse i completed their work and its more than 7 days i sent them the invoices. Please help me and solve my issue pph team

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• Official comment

  

  Community

  • October 10, 2023 08:39

  Hi Asif, 

  We can see your ticket in the system and that you've been in touch a few times on the same query. Due to how our ticket system works, this has unfortunately delayed our response to you - sorry about that.  This is because tickets are sorted based on the date of a customer's last reply which has pushed your query to the back of the queue.

  Please be assured that your ticket will be responded to as soon as a member of the team is available. Thanks again for your patience and hopefully this will be resolved soon.

  Best wishes,

  The Community Team

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