Urgent - cannot access workstream with offer buyer - cannot complete the work within the time expected
See the screenshots below, I have payment sitting in my escrow and someone has bought an offer, but when you click the envelope it goes to the second screenshot - URL doesn't exist.
I cannot contact the buyer in any other way to warn them of this issue as they are not a 'verified freelancer' so the contact button doesn't work.
I am worried that the delay in my response times is going to leave a bad review.


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Official comment
Hi Claire, thanks for your message and sorry to hear you're having some trouble! We've created a ticket with our support team and someone will be in touch as soon as they can to help get this resolved.
Best wishes,
The Community Team
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