Money got taken out of my account 2x

Follow

Aki

• May 14, 2023 21:14

Hi, I’m new to this website, but within a week of me getting accepted to this, I have gotten $70 taken from my account twice. No one from customer service has yet to reply to my email for a refund. My ticket number is #1157936. Can someone please get back to me

0

• Official comment

  

  Community

  • May 15, 2023 08:23

  Hi there, 

  We can see your ticket in the system and that you've been in touch a few times on the same query. Due to how our ticket system works, this has unfortunately delayed our response to you - sorry about that.  This is because tickets are sorted based on the date of a customer's last reply which has pushed your query to the back of the queue.

  Please be assured that a member of the team will be in touch as soon as they are available to help with your query. 

  Best wishes,

  The Community Team

   

  Comment actions Permalink

Please sign in to leave a comment.