Can't/ won't meet requirements
I hired someone to develop an app, however the individual I hired seems unable to accomplish the task. He has developed something, however the key element of the app that has been laid out since the beginning is not functional, and he keep sending me new APKs, none of which correct the core problem. He has clearly put in some work, and there is a somewhat usable app, however I am losing confidence that he even has the ability to do the programing required, and while I don't want him to have done all that work for nothing, I definitely don't want to pay him the full amount, since I am going to have to find another developer to accomplish the task. Is there a generally accepted practice for if the requirements aren't met, and I need to cut my losses with a certain freelancer?
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Official comment
Hi there, thanks for your message and sorry to hear what's happened.
The best team to speak to is the support team who will be able to further investigate and look into this in more detail. We've created a ticket for you on your behalf and a member of the support team will be in touch as soo as they are available.
Best wishes,
The Community Team
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