Raising Invoice

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jill

• January 22, 2024 21:24

I have completed a job, and I raised the invoice for the remaining balance rather than for the total price for the job. This is because I could see that a deposit was made to my PPH account. Should I have raised the invoice for the total fixed price of the job ? Without taking away the deposit?

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  Nancy

  • January 22, 2024 21:57

  Cancel it and raise an invoice for the total amount.  The system will deduct the amount in Escrow for the client to pay the balance. 

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  Nancy

  • January 22, 2024 21:58

  The deposit was NOT made to your PPH account.  It is held in Escrow. 

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  jill

  • January 23, 2024 09:42

  The client has already paid the remaining balance which I indicated on the invoice. I then raised another invoice for the deposit. I also asked for more support from the PPH support team. Waiting to see

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  Nancy

  • January 23, 2024 09:46

  You should have cancelled the first invoice and raised one for the full amount.  An invoice is always for the full amount - not this kind of messing about with balances and deposits.

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  jill

  • January 23, 2024 09:53

  I understand now. Thank you for your advice.

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