opened support ticket, 2 months, no answer

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BENHAMADI

• June 30, 2023 11:02

Hi

is the support even active? i have created a ticket two months ago, no response, found it closed with no response, the issue not solved

had to create the ticket once again, is there a way to contact support through phone or something

1

• Official comment

  

  Community

  • July 03, 2023 09:30

  Hi Joe, thanks for your query. We're sorry to hear about this - we're experiencing a high demand for support at the moment. We can see you've raised a new ticket which we've now passed onto a senior member of the team to look into. 

  Thanks for your patience

  The Community Team

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