This is a post for customer support and I know I speak for others when I ask what is happening with the site? In the last few months, I have noticed a massive drop off in orders and earnings. I look at my July performance for 2022 and I worked with 27 customers. This month it is 7 so far, this has been the same for June, May and April and possibly before.
The number of projects to bid on has dropped drastically and the number of overall projects has dropped too. Why is this the case and what is happening? I think as members, we do have a right to know given that many of us who earn a good income from this platform have been here for 5+ years - myself it has been almost 12 years.
In addition to this, from what I have read, it seems as though customer support has been scaled back too, what is the reason for this? Also, the number of spam messages and scammers has increased considerably-a lot more than I have seen on this site in the time I have been a member. In addition to this, the number of projects that I am bidding on and are then subsequently cancelled has also increased. It is also worth noting that a lot of these accounts are completely new users with no prior experience on the platform.
I have also noticed (as have others) that you are actively promoting freelancers who have very few sales, many of which have not been active for months or even years.....surely it is worth promoting your best performing freelancers...after all, we all help to create an income for this platform.
So, given that I have (and others) have earned a very good living through this platform over the years, I think that we have a right to know what has happened and why things have almost fallen off a cliff in such a short space of time.
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