Unable to upload PDF profile size 12.4

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Talisha

• February 20, 2024 07:38

Hello,

I seem to be unable to upload my profile which is saved on a pdf document. The restriction is 100MB and my file size is 12.4MB,

Please advise? Thanks

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• Official comment

  

  Community

  • February 24, 2024 10:23

  Hi Talisha, 

  Thanks for your message. We can see your ticket in the system and have escalated your query to the support team to look into further. They will be in touch as soon as they have more information to help. 

  Best wishes 

  The Community Team

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• 

  Rabbia Babar

  • February 28, 2024 12:29

  I can't able to chng my profile plz help me

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