Hi there, sorry to hear you're having trouble. You will need to contact the support team to get this resolved.
The quickest and most effective way to reach someone is to submit a ticket to our Customer Support Team through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.
A member of the team will be happy to help and will respond to your query within 7 working days.
I am from pakistan
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