I don't want to be penalized because of technical problems with the site

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Julia

• August 07, 2023 19:29

I received a notification that I need to respond to the buyer's message, otherwise I will be fined, but I don't have WORKSTREAM with this buyer and I don't see his message!. There was not even a notification that he wrote to me.
I created a support ticket
Please help as soon as possible!

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• Official comment

  

  Community

  • August 14, 2023 13:43

  Hi there, 

  Thanks for your message and sorry to hear you're having some trouble. We've looked into this and can see that your ticket was attended to and has now been resolved. 

  Thanks for your patience.

  The Community Team

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