Refund

Follow

Naseema

• March 12, 2024 13:26

I was informed I have been refunded, however, 4 days on, my emails are not being answered and nothing showing in my account which is concerning, frustraing and time consuming

0

• Official comment

  

  Community

  • March 12, 2024 17:07

  Hi Naseema

  Sorry to hear you're having this issue. I can see in your first ticket that you've sent multiple follow-up messages. Please don't do this as it will send your ticket to the back of the queue each time.

  We understand your frustration, but please be patient and one of our customer service team will get back to you.

  Best wishes,

  The Community Team

  Comment actions Permalink

Please sign in to leave a comment.