Freelancer did not follow brief, Buyer mistakenly cancelled immediately as it was totally 100% wrong.
Please help freelancers and buyers. I THE BUYER sent a very clear detailed list of items, images, colours, inspo website, gave word press password to access all material to use and help with the template style to build a new modern fashion website easily and quickly as freelancer requested. After chasing several times 1st draft finally arrived. None of the requests was on the draft NOT ONE. Buyer (me) accidentally cancelled the response for the draft and the reply message was not sent. I then cancelled as I knew instantly the freelancer was waaay waaaay off and did not bother to follow the brief, it was clearly over his head. Initially from the advert the Buyer thought freelancer was a professional. Buyer has no time to do many many revisions as freelancer advertises. Business needs to start withinin a week hence chooses higher price pro. Freelancer now want full payment of £65. 00 for something that was not looked at or followed. Buyer wasted time doing a through research sent as requested to get this right from the start. Freelancer thinks the first draft did not need to have the details as can do many versions and they are skirting around the work trying to validate wrongly what they did to be paid. Should the buyer pay full £65.00 for draft with none of the requests implemented, time wasting, not following brief and business delayed?
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Official comment
Hi Lorna,
Sorry to hear about your experience. We have escalated your existing ticket to a senior member of the support team to look into and they will get back to you once they have looked into this in more detail.
Best wishes,
The Community Team
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