Payment bug report

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Marian

• August 23, 2023 23:04

My client when accept proposal and pay the deposit, the deposit money get withdrew twice from his bank account, and when i asked for the rest of payment he thought that he already pay for the whole project although at my side only the deposit appear to be paid once not duplicated ( note : he show me his bank account statues and withdrawal reports  ) 

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• Official comment

  

  Community

  • August 25, 2023 09:31

  Hi there Marian, thanks for your message. 

  We can see the payments team have been in touch and responded to your query about this. Please refer to this communication for more information. 

  Thanks for your patience.

  The Community Team
   

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