Provide your real name and location

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Sylvia

• July 20, 2014 12:27

Well, at the moment my profile is online as Sylvia B. with a location in Germany. So far so good. But it looks like I cannot bid on a project, because I should do something with my name.....  (got a mail). What's the problem now and what do do? I don't want to show my full name and I'm living in Germany and also in Thailand. So, what to do now? Thanks' a lot.

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  Emily

  • July 23, 2014 20:55

  Sylvia, are you entering your name as "Sylvia B"? If you enter your full surname, it will still only show as "Sylvia B" on your public profile.

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  Cécile

  • August 13, 2014 07:53

  I have the same problem with location. I was asked to enter my real location but that is already done. What can I do? I cannot bid on any project at the moment...

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  Abdul

  • September 13, 2014 10:47

  It's very bad situation. It has been three months but PPH has not solved the problem yet.

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  Rocco

  • September 25, 2014 20:16

  huauhahuauhauh I have the same issue

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  CHANDRASEKAR

  • October 03, 2014 04:24

  THis really sucks ... PPH should enable people to do their business. I have finished an work but becasue of PPH it is on hold ..

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  terry

  • October 20, 2014 08:58

  I have the same issue and you cannot even reply to their email beings its a no-reply

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  Anna

  • November 01, 2014 15:53

  I have the same issue, I don't know how to solve it, cause I'm eventualy travelling around. That's not good.

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  Vladimir

  • November 01, 2014 19:51

  I have the same issue. I moved to England to study and so my location is changed. I changed my location in my profile and I received an email asking me to provide my real location... I've already done that and still cannot post an hourlie or bid on a project.

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  Bryan

  • January 28, 2015 05:51

  I live in Los Angeles, CA normally, but I am traveling around the world and cannot do anything because I keep getting emails asking me to "Provide my real location"

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  Changwei

  • December 29, 2015 07:18

  I am in China, but I have to use VPN to connect the world. I also met the issue.

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  ABDUL

  • July 05, 2018 08:23

  I HAD ENTER my full name and real name and location he didnot give me the option to change the username and every time said you need to take the following action provide your real location and name wtf!

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  ali

  • September 11, 2019 12:45

  I have the same issue. I am not sure where I need to go to fix this.

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  Jouya

  • September 12, 2020 11:51

  same problem this is Very annoying

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  Rohit

  • August 27, 2021 10:18

  While filling up the location, write 3-4 letters of your city and then choose from the dropdown. If you don't choose from the dropdown, It will automatically set it to London. 
  
  I tried this. Maybe this would help.

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