No response from Hourly

Answered

Comments

13 comments

  • Paul

    An hourly has accepted a job a proposed and the deposit has been put into escrow.  There was initial communication and he send me an example of what I needed doing and I was happy with this and asked him to complete the work. It has now been 2 weeks and I have emailed him a few times but no response.  How do I cancel this job and cancel the escrow money?

     

    Cheers Paul

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  • Kelly

    Hi Premkumar,

    A member of our team will email you within 24 hours to assist.

    Hi Paul

    I'm sorry to hear that. Please click on 'Request Refund' in the work stream with this freelancer. Once the freelancer accepts your request, the job will be cancelled and your funds will be transferred back to your wallet.

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  • Kombo

    How about if the freelancer is still not responding to the request????

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  • Tanaha

    I have not heard from my hourly and I needed the job within 24 hours.  

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  • Tanaha

    They have been disabled.

     

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  • Per

    I don't agree with the suggestion about 'request refund' because I don't want to start over again.

    I am sure the seller can do the job here.

    I just do not hear a word from him. Never one word. After 5 days now.

     

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  • Steve

    Hello, I've organised for an hourly and made the initial payment via your PPH app.   It's for telesales.  I've messaged the hourly a few times via the contact option but have had know response.  I've subsequently been in contact with another hourly and they responded relatively quickly.  I'm concerned as it was a fixed fee that expires and I need to make contact with the hourly or cancel it and reclaim payment.   You can tell i'm new to this.  Please help...   Steve

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  • Warren

    I have paid in to Escrow and hourly keeps promising but no sign over two weeks now I want to move on get someone else how do I get funds back from ESCROW

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  • Linda

    HI, I was meant to receive the work last week, and the hourly is not responding, at all after several emails.

    Do you contact the hourly, as the service provider on our behalf?

     

    Thank you

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  • Sherril

    I paid an hourly today for an urgent design job. He said he could start straight away. I asked for an update later in the day regarding ETA of his first draft. I sent several messages but no response. I stressed the job was urgent and needed to have a reply from him this evening or I'd need to cancel but nothing still! I think it's a scam. Please check out your hourly 

    Fahad A.

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  • Fareea

    I have not heard anything for two weeks now and deposit has been paid and website is still incomplete!

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  • Kevin

    Same as all the others.  I have paid for a job, but the hourly have stopped responding.  The job was due to take 10 days, but 8 days in I have heard nothing.....

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  • Chiara

    Hi!

    I ve contacted the person and we were in the definition process, nothing since.

    I wrote 3-4 times and I hope nothing bad happened, anyway the work was not released as promised

    what should I do?

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