I wondered if someone could give me some advice, as this has never happened to me before.
In talks with a buyer about a project I was asked whether I could provide free samples, based around the product descriptions they were looking at getting completed. The buyer stated the role was between me and 3 others, so they needed to check who was the best fit (despite me sending dozens of similar portfolio work). I wasn't convinced this was the best way to go, so checked on here and saw that it is actually against PPH rules to do this. I reported the buyer to PPH customer services quite a while ago and have heard nothing back. Not only that, but I then got a notification saying the client had awarded the job to someone else; obviously someone who was willing to work for free on the off-chance of getting some work.
What is annoying is that I've wasted a proposal credit, time trying to secure work with him, and then time writing to PPH customer services (and now here), whilst the buyer just gets away with breaking rules.
Is there anything in particular I should do or say in these situations? Especially as I've already had another person today ask if I would be willing to provide a free trial piece - is this becoming more commonplace?!
Many thanks in advance.
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