Unfair Negative Feedback
Answered
Hello. A client has left some very negative and completely untrue feedback on my profile page. He's only left this feedback in response to some feedback I left on his page, where I stated that people should avoid using him as he doesn't pay. He still owes me £100. I'm willing to forego getting the money (I'm on maternity leave and don't have time to chase it or get a legal team involved) but I really really want the negative feedback removed from my page. I have lots of emails from the client stating how great he thinks my work is if you'd like proof that what he's written is untrue. Many thanks, Libby
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Libby, if the client owes you £100, and there's nothing in escrow, use the small claims court if they are in the UK. You don't need a legal team.
First of all say you will pursue via small claims,
raise an invoice for £100 through PPH
30 days later, if no joy, post a recorded delivery letter stating action will start for recovery of £100+costs in fourteen days if the invoice remains unpaid..
That was enough for my sticky buyer a few years back.
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Thanks so much for your helpful comments. I was hoping PPH would respond too. Do you know how I can contact them directly? I've clicked on the 'Contact Us' tab but it just takes me to the place where I posted this question, rather than an email address or phone number. Any ideas? Thankyou!
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Thanks so much for your helpful comments. I was hoping PPH would respond too. Do you know how I can contact them directly? I've clicked on the 'Contact Us' tab but it just takes me to the place where I posted this question, rather than an email address or phone number. Any ideas? Thankyou!
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