Answered

My bank transfer was not received

Hey, 

I made a request to withdraw my funds on 3rd May and after 3 days i got a mail from PPH that they have processed my Payment. However, i did not receive any payments and now my PPH wallet is again showing the same amount i had withdrawn :/ What is that supposed to mean? i have been waiting for so long to receive my money 

11
20 comments

I have opened up a ticket for a member of our team to email you within 24 hours to assist

Hi I have a problem too I did not receive yet my money that I withdraw in my pph wallet it is almost 3 weeks. Please help me with my problem.

 

Thanks,

Nick

Your helpdesk said to me she would transfer me to a senior advisor but until now no one message me about my problem.  So prostrating with the withdrawal process and so much disappointed with the helpdesk!!! I'm thinking if I'm gonna send a proposal again to my clients and I will not receive my payment. It is useless to work again if were not receiving our money!!!  

Having completed my work well, the client paid the money and PPH took their commission.  I asked for payment, over £200.  It is shown leaving my PPH account but has not arrived in my bank account.

 

That is enough of an issue but why doesn't PPH have some kind of direct line to sort this kind of thing?

The 'contact us' route just leads to a series of advice sheets and pages where there is no direct route to PPH.

The Zendesk is a redundant concept!

 

Why can't we contact you directly to register an issue and get it resolved.?

 

Geoff

Hi, I have a problem too, I did not receive yet my money that I withdraw in my pph wallet it is almost 3 weeks now. Please help me with my problem.

Thanks,

Amit

Hey PPH Team,

System is messing up with the withdraw requests. I have requested 2-3 times for a withdraw, first it showed me the amount after deduction but then i neither got any email nor message from PPH. Please help us with us, otherwise we have to convince our clients to process the payment outside the PPH, which is surely against the PPH policy, but if we are not getting paid then what is the purpose of its use?

Best,

Zam

In the same boat, withdrawal is sitting in the "processing" stage constantly, has anyone been contacted by PPH to resolve these issues?

Thanks,

Rory

Im in the same situation PPH team. I havent recievd my bank transfer kinly give a hand on this.

 

 

 

Thanks

Hi I have a problem too I did not receive yet my money that I withdraw in my pph wallet it is almost 2 weeks. Please help me with my problem.

Hi I have a problem too I did not receive yet my money that I withdraw in my pph wallet it is almost 3 weeks. Please help me with my problem.what i do ? i can't understand.

 

Thanks 

satish

hi,

i witdrawn money from PHP, STILL MONEY not received on my account,

 

i donot know whom i need to contact? what is the process? how long it takes?

 

i need support, is any one can help me, status is showing pending.

 

 

thanks

uday

please tell us i need my payment very urgently plz any one help me .

since 3 weeks i did not received payment to my bank account

 

I have the same problem too please help me !!!!!

Hi ,
I had the same situation before. ived waited for 3 weeks and finally
I recieved. have you attached some identification like goverment id?

maybe that will help it will take time for the first time. like mine but now its flowing smoothly.

Hi,
And the bank will have a deduction form pph and also bank fee. thats why its not the same.

Hello
I made a request to withdraw my money on 12 May. However, i did not receive any payments and now my PPH wallet is again showing the same amount i had withdrawn :/ What is that supposed to mean? i have been waiting for so long to receive my money

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