Job Proposal Rejection
Please can you add a feature whereby a freelancer can received feedback from a person posting a project as to why their bid was rejected? This will help freelancers immensely in understanding why their bid did not succeed and thus, perhaps help them to better market themselves and/or adjust their bid quote to be competitive. All the client should be required to do is click on the appropriate reason from a drop-down menu, which options which can include: Bid price too high; Poor rating/feedback from other clients; Little understanding of job brief; Skills/qualification unsuitable; Badly written proposal; etc. etc. (these are just suggested options).
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sellers gets dozens of proposals and they are already bothered on reading them all. it would be insane to force them to reject every single proposal when they finally choose someone to hire.
there are guidelines and topics in the forum in order to improve the chances to be selected when bidding. it's your problem to find a way to improve your marketing skills, you can't demand the sellers to help you in this.
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To ask a seller to provide feedback on 50+ proposals is a bit much.
It is already possible to check a button and receive an e-mail when the job is awarded to someone else. What could help us, is give some insight of the other proposals made, in this e-mail. For example:
First a little info of your proposal : your price, your cert. at that time, your number of used words/characters. (sometimes you make 8 proposals a day, you may have forgotten which it was)
Then some info about the other proposals: total number of proposals, average price, average cert, average number of used words/char. (also maybe a list with country of origin, which may have influenced the average price)
Then about the proposal that got awarded: price cert & number of words
That way you can compare your proposal to what others have done, and also see what the buyer was looking for (lowest price, most experience, local freelancer etc..)
By making this automated, freelancers have some insight on the proposals and can learn from the info without bothering the clients about feedback on your "bad" proposal.
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I think Boris have hit the point here.
rather than an actual feedback, those automated insights might be a great deal for us and being effortless for buyers.
and as you don't know who is the awarded freelancer, even knowing the winning price and lenght of message, won't hurt the privacy of anybody.
thumb up for this approach then! :)
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I think this is a great idea. I actually just emailed a person I had sent a proposal too because I was certain I was perfect for the job so I politely asked for feedback. I think PPH need to be aware that client users are finding the system difficult to manage and so therefore great providers are missing out. See quote below...
"I think I made a mistake, and was viewing the proposals on different devices, and they don't always clearly display. Especially if you get a lot of proposals. I actually find the communication on PPH quite difficult, and the buttons."
I think if we do get a feedback button/system that it needs to be used only if you're certain you were the best person for the job so that again clients don't get inundated with requests.
Do you think you could review how clients receive proposals to make it easier for them?
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I'll post a comment here because I think it is relevant, if not then I'll start a new topic with the same issue:
As a freelance I find that many project owners are looking for a quick cheap fix and this lowers overall ratings for many serious freelancers. I've been disappointed with project owner response on PPH, so I get my gigs on other sites where my cash is appreciated.
I think PPH has tremendous potential to hit a steep growth curve at this stage and I consider a stricter screening process not on only on hourlies but on the project creation process as well -this will help you build a long term investment both for serious freelancers and business owners.
Right now Elance is still King so if you wanna knock them off the top spot you're going to have to look into retaining not only the best freelancers but also the heavy-hitting out-sourcers.
I still haven't seen the need to pay PPH any extra fees in the two years that I've been on here -if you want my money give me an incentive to give it to you.
Contact me if you need help getting your growth sorted
Will be an honour and a privilege.
Kindest Regards
ACE
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This is a great idea but I don't see buyers being bothered with such a thing. If you can even call them buyers, most 'buyers' just put proposals on here to get quotes and have no intention from the start of hiring anyone. They drain you for information and then you never hear them from again.
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@Suzanne
You've obviously seen the short end of the stick one-time too often as well...That is why I suggested this.
Getting the buyers to maintain a high standard increases the competition. This way everyone wins. PPH is pretty lax about who posts jobs -try posting a job as a freelancer.
The fields are too flimsily defined.
Structuring these forms for each relevant field should not be too much work.
On the other hand, they may be afraid of losing "clients" both as buyers and sellers.
But to address what you've brought up: make it compulsory to state a budget when posting a job -that should sort the wheat from the chaff before we get to grading the flour....
Nevertheless, it takes all sorts to make this world go around, so I reckon PPH are happy with this (in my opinion) "demi" professional set-up.
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All we need is a similar thing that sellers have to tick-box when rejecting an invitation to a job - a simple 'Reasons for rejecting this proposal' where the buyer can say why they didn't accept a proposal. Something like:
* Seller's skillset or qualifications not suitable
* Didn't like the portfolio content
* Too expensive
At least that would give us an idea why our apparently perfect-fit proposals weren't accepted and would help us to maybe improve things for future bids.
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