Bank Withdrawal Fee
Hi can you tell me why I was charged a bank withdrawal fee - I've made 2 withdrawals since being on the site and the first one went through without charges - the second one went through but then I got charged 1.99 even though it was exactly the same method of payment/withdrawal - going to exactly the same bank etc...
The only difference was the first payment was in GBP whereas the second payment was in Euros - I looked in the search box but couldn't see why this money was taken (its not much but I need to see if its going to be a regular thing).
Thanks
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Official comment
Hi Cleo,
I have opened up a ticket for you with our customer support team and someone will reply back to you soon.
Please let me know if I can help you with anything else.
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