Caroline W

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Caroline

• May 04, 2016 07:08

I am no longer receiving emails to notify me of new messages arriving in my workstream. Please help! Someone from support told me that they were passing this query on but I have had no further contact.

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• Official comment

  

  Permanently deleted user

  • May 04, 2016 19:40

  Hello Caroline

  Thank you for your message.

  I have received your email and would like to let you know that we are working hard to get it answered.

  After reviewing your comments I feel that at this point I will have to escalate your query to a Senior Advisor who will look into your account and will be able to better assist you in getting your issue resolved.

  Thank you for your patience and understanding while we get this answered as soon as possible.

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