Un-invoiced Job

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Yihan

• May 19, 2016 11:31

Hi,

My buyer made a deposit on my account and I started working.
However, I did not a any response once I was finished and it's been a month now. It still says "Un-invoiced job" on my dashboard.
How should I go about to get my deposit?

Best regards

Yihan

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• Official comment

  

  Permanently deleted user

  • May 20, 2016 07:36

  Hi Yihan,

  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Mohammed

  • May 19, 2016 16:21

  if worked is delivered, you need to raise invoice (from the Workstream page) , and the buyer needs to pay it, after that money will be moved to your account balance.

  Contact your Buyer, may be he is new and ignores the difference between , deposit and invoice.

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  Yihan

  • May 20, 2016 17:36

  Hi, thanks!

  I have just received a reply from the buyer today, so it's alright now. No need for any follow ups.
  Thanks !

  Best regards

  Yihan

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• 

  Khurram

  • September 04, 2016 09:37

  Hi,
  My buyer made a deposit on my escrow account and I started working.
  I have not got any response once I was finished and it's been many days now. It still says "Un-invoiced job" on my dashboard.
  How should I go about to get my deposit?
  Best regards
  Khurram K.

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