Can't withdraw funds to PayPal because account is 'Pending', please help?

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Maddie

• June 14, 2016 10:55

I withdrew some money the other week successfully to my Paypal account.... but today when I try it won't allow me to use PayPal as an option! Any thoughts? Thanks

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• Official comment

  

  Permanently deleted user

  • June 16, 2016 16:22

  Hello Maddie

  Thank you for your message.

  I have checked your account and found that your invoice has been processed, also you have issued refund for the remaining funds to your buyer. Hope your issue has been resolved.

  Please let me know if I can help you with anything else.

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  katelynn

  • June 14, 2016 21:46

  I'm having this same problem! I contacted customer support two days ago and they told me that I need to submit documents verifying who I am. They said to use a license, a bank statement, and a paypal statement. In lieu of those options, they said a bill in my name or a passport. Unfortunately, I only have a paypal account and a license. Need a third "proof" and haven't heard back about what alternative methods I could use.

  Anyone on here know?

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