Your Invoice wasn't approved

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upender

• April 20, 2016 10:51

My Invoice - #1097793-1 was paid by the the client but disapproved by PPH staff.
The mail says,
Dear Upender and Alsulaiman, we would like to inform you that your account remains unverified. Therefore we are unable to release your invoice payment to the Seller. Please login to your PPH account and follow this link in order to provide the required documents and verify your account https://www.peopleperhour.com/settings/idDocuments?autoOpen=1. Thank you

I have already submitted all the documents.
Do I have to verify the account myself? If yes,how?
Looking forward for your help.

Kind regards

0

• Official comment

  

  Permanently deleted user

  • April 21, 2016 18:39

  Hello upender

  Thank you for your message.

  We are glad that you have provided documents. We have now forwarded your documents to our payments team. We hope they will verify it and approve your account as soon as possible. Hope this helps.

  Please let me know if I can help you with anything else.

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