Pending PayPal payment method

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Henry

• June 27, 2016 02:32

Hi PPH, payment for my PayPal is still pending. I have used it before as payment method and there was no problem. I understand I have to submit some documents for PayPal verification. I have submitted the following:

PayPal Verified Statement
PayPal Invoice
PayPal Bank Transfer
My Bank (Linked to PayPal) Statement of Account
Government Issued ID (Driver License)
Proof of Billing

Please let me know if I missed on something. Thank you for your help.

Henry

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• Official comment

  

  Permanently deleted user

  • June 27, 2016 07:57

  Hi Henry,
  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Oussama

  • August 03, 2016 16:41

  Hii 

  me paypal method payment stay in pending situation for along time 

  Please what i can do to resolve this problem

  Thank you

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  Pedro

  • August 03, 2016 17:59

  Hi there. It is happening the same with me.

  With $ and Eur there was no problem but with pounds the transaction is still pending. Please contact me!

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  Permanently deleted user

  • August 03, 2016 21:13

  Hello Oussama

  Thank you for your message.

  We are sorry for the inconvenience.

  All transactions that are processed on Peopleperhour go through our standard security checks and we have a number of controls and checks that take place before any transfer of funds can proceed. These checks are part of our on-going commitment to maintaining the security of our customers’ funds.

  Unfortunately our payments team was unable to verify your account electronically, hence you are unable to withdraw funds from your wallet. We request that you provide us with clearly legible scanned color copies (scan, photo or screenshot) of one document from each of the categories listed below. Please login to your PPH account and follow this link in order to upload your documents

  https://www.peopleperhour.com/settings/idDocuments?autoOpen=1:
  1. Personal Identification:
  • A copy of a Government issued ID with all information clearly visible (Passport, Driver’s License or National ID Card)
  2. Address Verification:
  • A copy of a recent utility bill or Bank Statement showing your name and address (less than 3 months old)
  3. Source of Payment Verification:
  • In case you are withdrawing funds to a Bank Account, PayPal or Skrill, a choice of: 1) a Bank Statement clearly showing the account number (or IBAN) and sort code (or BIC) you wish to have the funds transferred to, 2) your PayPal account statement showing your PayPal registered name, email address and verification status along with any relevant transactions, 3) your Skrill, account statement showing your Skrill registered name and email address along with any relevant transactions.

  I can imagine that you may feel concern in supplying this documentation but would like to advise that we are registered with the Information Commissioner’s Office and we are legally obliged to protect any personal information that we hold under the Data Protection Act.

  I appreciate your understanding and cooperation. We hope you understand that we have the best interests of our customers and KYC compliance regulations in mind when performing these checks.

  For more information please read our Terms and Conditions under http://www.peopleperhour.com/static/terms#payments

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  Permanently deleted user

  • August 03, 2016 21:13

  Hello Pedro

  Thank you for your message.

  I'm very sorry to hear about this. Unfortunately your account is not yet verified as such we're unable to release the payment to you. I can see you had already attached Id proof which was verified from us and we still need

  1.) a copy of a recent utility bill or statement showing your name and address (less than 3 months old)

  2.) PayPal account statement or screenshots from paypal showing your PayPal registered name, email address and along with any relevant transactions (if any)

  Please attach them soon in your account and after your account is verified, we will release the payment to you.

  Please let me know if I can help you with anything else.

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  chirag

  • November 29, 2016 08:29

  Hello sir,

   

  My papal is pending from so many days as i have also submitted the details as per the requirements of the paypal verfication.

  Please let me know what is the issue and tell me the solution.

   

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  Ranjeet

  • January 20, 2017 11:20

  Hi same is happening with me! 

  I cannot get the money transferred from escrow to PayPal account!? 

  Please advise? 

   

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