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Dimitris

• July 16, 2016 12:12

Hi! A buyer ordered an hourlie of mine and the payment to the escrow is still in progress.Why is that please?

Thanks

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  Permanently deleted user

  • July 17, 2016 20:01

  Hi Dimitris,

  Many thanks for your message. All of the payments made through our system go through standard security checks. Some take just a few minutes, others can take a few days. I am sorry for the inconvenience caused whilst we check the payment. We aim to be as quick as possible. Your patience is deeply appreciated.
  Please let me know if I can help you with anything else.

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  Dimitris

  • July 18, 2016 14:06

  Thanks for you reply although i have some further questions please that are not clear in mind.

  How could i begin working with my clients without being sure that he made payment. At the moment my client thinks that made the payment.Although the payment is still in progress. That means that none of us is safe to begin the work .

  Lets say that i begin to design the logo and in two days you decline his payment for the order of my hourlie. I will have done the work and possibly delivered and still the money of his order will not be not in my wallet but neither in the Escrow !

  Thanks,
  Dimitris V.

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