Just uploaded new document for verification but still not able to withdraw money ?

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4 comments

  • Official comment
    Permanently deleted user

    Hello Creative

    Thank you for your message.

    I can see all the documents that you attached has been rejected from our payments team as they do not match with the PPH name on your profile, so please attach the documents that matches with your PPH name so that we can verify them.

    Please let me know if I can help you with anything else.

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  • Parneet

    Same here... I have been waiting for many days now.

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  • Kevin

    Me too, still not able to withdraw my money after many days!

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  • Permanently deleted user

    Hi Priyanka,

    Many thanks for your message.
    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

    --

    Hi Kevin
    Thank you for your message.

    We are sorry for the inconvenience caused.

    We have checked your account and found that you haven't uploaded all the documents required for verification of your account. We request you to upload all the documents on your payments settings page (https://www.peopleperhour.com/settings/payments) to verify your account.

    We still need

    -> a copy of a Government issued ID with all information clearly visible (Passport, Driver’s License or National ID Card)
    -> a copy of a recent utility bill or statement showing your name and address (less than 3 months old)

    Please let me know if I can help you with anything else.

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