Invoice Paid, but pending

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Paul

• July 26, 2016 12:03

Hi,

One of my customer has released the payment (work completed), but still the money (26 GBP) is pending to come into my PPH wallet since three days.

I'm unable to withdraw money to my Paypal.

Please help me.

Best Regards,
S. Paul

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• Official comment

  

  Permanently deleted user

  • July 26, 2016 16:58

  Hello Logobud

  Thank you for your message.

  Sorry to hear about this. I can see this invoice was approved from the buyer on Saturday and as you know we always request the users to allow us 3 working days (i.e. excluding Saturdays, Sundays and UK public holidays) to process the invoice from the time the buyer has approved the invoice. Please rest assured, your funds are safe and we will process your invoice as soon as possible.

  Your understanding & co-operation is much appreciated in this regard.

  Please let me know if I can help you with anything else.

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