Payments taking forever to clear
Has anyone else noticed that there is suddenly a huge delay on payments to go into the PPH wallet? Most of the time, it used to go in immediately, if the money was already in Escrow. There were a couple of times it used to take a day or so, but now it has got slower and slower.
Mine are now taking over a week for some of them! Has anyone else noticed this? I mean, it is super frustrating as a freelancer, because you budget for this money coming in at certain times. But now, I have to budget for the invoice payment date, add a week to go into the wallet and then another week or so before it goes into my bank account.
Why is there such a delay? With this plus the increase in fees, it encourages many to leave the platform, or agree to do work off the site. So, it's actually in PPH's best interest to change this
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Official comment
Hi Sabrina,
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.Comment actions
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