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Steve

• July 25, 2016 07:50

I have 2 pending payments, these are for the same 2 clients as the last time I worked with them, one of them has been pending for over a week.

All my other clients go through straight away.

one of my clients emailed you and received the same message back as my other client, I'm presuming this is an automated response as it must happen a lot.

can you look into the 2 pending on my account please, so I can get them out of my job list?

I can send you threads if you require

cheers

Steve

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• Official comment

  

  Permanently deleted user

  • July 25, 2016 20:25

  Hi Steve
  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Steve

  • July 25, 2016 21:22

  ok Kelly,

  one of them finally cleared today but i still have 2 more.

  Thanks for letting me know.

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