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Ian

• August 16, 2016 11:59

Hi,

 

I've added all the required documents, how long will it be before I can withdraw funds?

 

Thanks,

 

Ian

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• Official comment

  

  Permanently deleted user

  • August 16, 2016 20:24

  Hello Ian

  Thank you for your message.

  We are glad that you have provided documents. We have now forwarded your documents to our payments team. We hope they will verify it and approve your account as soon as possible. Hope this helps.

  Please let me know if I can help you with anything else.

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  Steve

  • August 17, 2016 20:27

  still having this problem despite being told it would be sorted!!!!

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  Permanently deleted user

  • August 21, 2016 18:58

  Hello Steve

  Thank you for your message.

  I appreciate you providing the documents, I have now forwarded those documents to my payments team. Hope they will look into them and verify your account as soon as possible.

  Please let me know if I can help you with anything else.

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