2 week end but still pending-lots of disappointed

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Siful

• August 18, 2016 17:58

added account skrill and reqst for approved 2 week ago ..but still pending ...its really bad for me..i need money and love pph ..but if only payment account added need too time..its bad for us and you...have any capacity problem to maintiance verification .. pls tell exact date which is ensure about idea about verify ..dont say as soon as possilbe .you told it already but 2 week gone

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• Official comment

  

  Permanently deleted user

  • August 21, 2016 21:11

  Hello sobuz

  Thank you for your message.

  We have received an unexpectedly high amount of requests from our users. The processing is taking longer than usual because of an increase in transactions we're having to process.

  However I have now personally notified my payments team and will get them verified as soon as possible.

  Your understanding & co-operation is much appreciated in this regard.

  Please let me know if I can help you with anything else.

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  Md. Rowson

  • August 20, 2016 01:50

  Same problem here. PPH customer care are too slow.

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  Siful

  • August 22, 2016 10:27

  told me the specific time and moment already runing 3 week ....as soon as possible mean 1month ?

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  Permanently deleted user

  • August 23, 2016 13:42

  Hello sobuz

  Thank you for your message.

  We have received an unexpectedly high amount of requests from our users. The processing is taking longer than usual because of an increase in transactions we're having to process.

  However I have now personally notified my payments team and will get them verified as soon as possible.

  Your understanding & co-operation is much appreciated in this regard.

  Please let me know if I can help you with anything else.

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