Missing Funds Not Received in a Bank ACCOUNT

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Wendy

• September 08, 2016 13:09

We made a refund of £400-00 on the 23 August 2016 , to date this payment has not reached this account. 

The details of the Withdrawal request are listed herewith : 

23 Aug 2016 at 15:13:51  

Withdrawal from your PPH Account (Approved)

-£400.00

 

We need this issue resolved IMMEDIATELY , this is the second Ticket. 

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• Official comment

  

  Permanently deleted user

  • September 08, 2016 22:16

  Hello Wendy

  Thank you for your message.

  Please note that our payments team processed your withdrawal request and funds are transferred to your account. You may check it in your transaction's page. Hope this is clear.

  Please let me know if I can help you with anything else.

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• 

  Wendy

  • September 08, 2016 13:10

  We made a WITHDRAWAL  of £400-00 on the 23 August 2016 , to date this payment has not reached this account. 

  The details of the Withdrawal request are listed herewith : 

  23 Aug 2016 at 15:13:51  

  Withdrawal from your PPH Account (Approved)

  -£400.00

   

  We need this issue resolved IMMEDIATELY , this is the second Ticket. 

  0

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  Wendy

  • September 09, 2016 06:37

  Again we repeat the funds show in our transaction as withdrawn but these funds did not come to our bank.please kindly send these funds to our bank.today is the 9th September yet these funds were withdrawn on the 23vrd August and they are still not in our bank account

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  Wendy

  • September 09, 2016 13:35

  Hello again we are now escalating this matter .PPH has not sent OUR funds we withdrew from our account to to our Bank account .These funds are missing and we have not received these funds in our Bank account.

   

  PLEASE KINDLY SEND OUR MONEY TO OUR BANK ACCOUNT NOW!!

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  Permanently deleted user

  • September 11, 2016 09:56

  Hi Wendy,

  I have created a follow up for you. Someone will email you back soon.

  Please let me know if I can help you with anything else.

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