Withdrawal request keeps rejecting

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Ann

Only getting automated replies if at all from PPH support. Seems it might be time to issue in court against them. They were always lacking on staff but seems even more so now. Been going on for nearly 2 months. 

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9 comments

Date Votes
  • Dean

    Did you get your money? Also having the same problem.

    It is pretty shocking as some people rely on PPH for there only source if íncome to pay bills etc.

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  • Raj

    My withdrawal requests keep rejecting

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  • Omar

    Same issue. PPH not letting me withdraw my earnings and customer service non existent. 

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  • Dean

    I have reached out to them on Instagram via DM and also left a comment on an Instagram Post.

    They replied straight away. Lets see if they actually allow me to withdraw the money I have earnt from clients.

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  • Omar

    Dean - did they let you withdraw? They still not responding or resolving for me. 

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  • Dean

    I got a response straight away after commenting on an Instagram picture and sending them a DM on Instagram.

    They wanted me to upload my ID again (it was already verified and confirmed verified in the account, so I will see what happens). Should have an update by next week.

     

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  • Omar

    That's good to hear- hope they follow through.

    I also reached out on Instagram, and they asked for my ticket number. Unfortunately, PPH marked my previous two tickets as "resolved" after saying they "lost" the inquiries. I’ve now created a new ticket and notified them on Instagram as well. I paid for premium ID verification, which shows as verified, but it still says unverified when I try to withdraw.

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  • Dean

    Sounds like you have the same problem as me. I have now been verified again and recieved my money.

    Good luck.

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  • Omar

    That's great news. Yes I am pleased that issue was finally resolved and I got my money too. All the best 

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