work stream was blocked by cs

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Jens

• September 12, 2016 12:19

 

We are working on the following project.

 #1267388 Adobe Flash

Unfortunately the stream was blocked by the ppp staff for the following reason:

The specific Stream has been blocked because Adobe Flash has been moderated.

Now we are not able to communicate over the website anymore.

We use animate cc for this project and not flash.

 

My business partner is a serious graphic designer and did not try to sell or advertise a product.

 

So it would be nice, if you could reopen this project.

 

 

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• Official comment

  

  Permanently deleted user

  • September 14, 2016 10:18

  Hello Jens

  Thank you for your message.

  We have checked with our moderation's team and found that this job is duplicate to previous approved job (1267344) that's why our moderation's team declined this job and that's why your workstream was blocked. Please note that if once the workstream was blocked we cannot unblock it. Hope this is clear.

  Please let me know if I can help you with anything else.

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• 

  Jens

  • September 15, 2016 18:39
  • Edited

  Hello Kelly,

  The problem is following.

  It might be a duplicate, but the wrong work stream was deleted by the system.

  This project was approved by the client and the client escrowed 40,- pounds.

  The other job is open for proposals and there is no money in escrow:

  https://www.peopleperhour.com/job/adobe-flash-1267344
  
  Did the buyer received the money back?

  My client is confused and will not accept this job again.
  
  It is not a good idea to delete a project duplicate, if the job is in progress.

  Your web developers should be able to fix this problem.

  Jens

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