DON"T SHOW PAYONEER OPTION WHEN I TRY TO WITHDRAW MONEY

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Md Ariful

• October 22, 2016 07:24

don't show payoneer account option when I try to withdraw money. It only shows add new withdraw account.
Please help.
Thanks and Regards
Md Ariful Islam

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• Official comment

  

  Permanently deleted user

  • October 23, 2016 14:49

  Hello Md

  Thank you for your message.

  Sorry to hear about this. It is because the funds in your wallet are in GBP and the payoneer account is USD account. As the currency of both is different, you were not getting your payoneer account in withdrawal option.

  In this case, we can convert the funds so that you can withdraw them to your payoneer account.

  Let us know if you want us to convert the funds for you.

  Please let me know if I can help you with anything else.

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