Notifications - I'm not receiving any

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Elizabeth

A couple of years ago I used to receive alerts via email telling me when a client had contacted me, or had accepted a proposal. I no longer receive these alerts and have missed out on work as a result - even though I have the option ticked to receive all email notifications/marketing notifications etc. etc. 

Is anyone else having this problem? I notice that this was an issue in posts 6 months ago, but wondered if it had been resolved and I'm doing something wrong.

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8 comments

Date Votes
  • Babatunde

    No, it is not just you. I experience the same too. I am now just used to checking the mobile app regularly. I am not really sure what an alternative solution is.

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  • Elizabeth

    i can't even see the app any more... it just comes up with Fiverr. Which one is it?

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  • Babatunde

    Peopleperhour has an app, just type "Peopleperhour" into your app store, you would see the PPH icon. 

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  • Elizabeth

    This is still an issue for me. I do not receive any notifications from clients. There is no app any more.

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  • Nancy

    None of us do.  I've sent a message to a client last Sunday.  She hasn't seen it - as not logged in.  Dreadful service.   

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  • Elizabeth

    It used to be a lot better. I still find it easier to get work here than on Upwork, but the customer service interface is appalling now.

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  • Nancy

    Doesn't look like there's any customer service at all.  They don't respond to this help forum anymore - and contacting by direct ticket seems to generate a copy and paste stock answer after 2 weeks 'We can't find it.'

    I hate Upwork because the tax system is primarily geared toward US freelancers. PPH is full of scammers - see those with 0 reviews who post projects which lack detail or offer pot of gold money.  It's hard going these days.  

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  • Elizabeth

    Yes - you definitely have to be vigilant.  On Upwork I just can get started on it, despite having 30 + years in the trade. It's not enough apparently

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