Refund charges are unfair

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Zoli

• October 23, 2016 20:37

 Hi 

 

i gave a job to an agent with top certification and he failed to deliver on the job.

He was perfectly nice and apologetic fair enough.

However I was shocked that PPH takes a 10% cut from the £120 fee we agreed.

Not only did I lose 3 weeks in the process of being patient witht he agent, but I also been charge unreasonably high charges for the refund. I was not at fault at all and it still cost me £12.

Airlines had to back down on their credit card charges after a few years or pressure, maybe this is what PPH needs?

Having looked at the community I am not the only one having a gripe with this.

 

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  Permanently deleted user

  • October 26, 2016 20:18

  

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