Withdraw funds
I've been waiting over two months to be able to withdraw funds. They keep creating a new ticket because they cannot access the old one thus compounding the problem. Its very frustrating. I do wonder if they are trying to keep my money and whether they are in financial difficulty. Nothing is happening so also wonder if there are any staff there. Of course you cannot phone or anything. Pretty useless company.
-
Hello, I am having the same issue with a job completed and paid for on 3rd September, I got a 5 star review from my client but People per Hour haven't processed the payment, I've raised 4 Helpdesk tickets as they kept timing out without a response, then raised a dispute in the workstream and still haven't had a response from PPH. Are they in trouble and not passing on payments to freelancers?
-
They are certainly up to something. I notice on Companies House several director resignations and company now run by some dodgy looking greek. I'm more or less resigned to losing the money they owe me and that they have stolen it. I suspect they will declare bankruptcy soon and creditors (us) will have to apply for refund of maybe 5p in the pound. Anyway I'm not using them anymore and have gone to freelancer, upwork and fiverr.
-
I think they just want to keep and steal the money. I've lost count of the number of times they sat they cannot access a ticket and to create a new one. Then they say can't access it again then loop around again. I don't use the site anymore bunch of morons. I think the company is in trouble anyway.
-
Lucky you - I am still waiting for a payment to be processed from September (and I won't be doing any more for this freelancer platform until I am paid). It would usually take them 2 - 3 weeks to process a payment request. I've helpdesked the problem 5 x, also raised it as a dispute in the workstream with my very supportive client. No response from PPH support. Support tickets keep timing out, then I am told to submit a new ticket for the same issue. If any PPH shillings are monitoring the chat, please help? Otherwise, I will be writing this unprocessed payment for 3 working days off as a loss on my tax return, with PPH details. Thanks.
-
This has been happening to me too and I am probably going to do the same. They have been paid by the client and just keeping the money. Its Theft and Fraud not just to me but the clients too. I'm not using this site anymore they are just a bunch of thieves and fraudsters. The company should be closed down though I think it is trouble anyway.
Please sign in to leave a comment.
Comments
14 comments