The Client requested a refund after he confirmed with me that he wouldn't.

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Ambre

• November 21, 2016 16:26

I had a notice from PPH asking for me to either make the refund or file a dispute following a job back in September. I didn't think the client would receive the refund as he quoted "Given the work you have done I will not request a refund of the £60 escrow I gave" and I knew PPH look directly into the workstream to make a decision.

Is it possible to raise a dispute even if the client has already been refunded?

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• Official comment

  

  Permanently deleted user

  • November 22, 2016 11:08

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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