Fix the Attachments please

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Adrian

• November 14, 2016 17:25

 Hello,

 

Please fix the attachments as they are not visible- the new ones and old ones as well.

 

Many Thanks,

Adrian

4

• Official comment

  

  Permanently deleted user

  • November 15, 2016 17:54
  • Edited

  Hello everybody,

  Thank you for your message and for your patience.

  I have just been informed by our developers and I can confirm that they have now fixed this issue and everything is back to normal.

  Once again I kindly apologise for any inconvenience and please let me know if there is anything else that I can help you with.

  Thank you very much and I hope you have a great day.

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  Jungle

  • November 14, 2016 19:04

  Have the same problem

  1

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  Matt

  • November 14, 2016 19:19

  All attachments have been removed from all streams, please fix

   

  Many Thanks

   

  Matt

  0

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  Steve

  • November 14, 2016 20:23

  Same here, 

   

  I managed to attach pdfs to an invoice people if this helps anyone

   

  Steve

  0

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  Robert

  • November 15, 2016 04:19

  Same here.

  
  Plus a whole message was deleted, with

  no violation of any guidelines.

  0

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  Steve

  • November 15, 2016 09:28

  Any update on this please PPH?

   

  I'm spending a lot of time explaining to customers why nothing is attached.

   

  It's starting to effect my work rate.

   

  Steve

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  Des

  • November 15, 2016 09:37

  Me too. I attached one file via the website and another via the mobile app. Was contacted to say nothing attached, checked and every single attachment is gone. If I can't complete a job I can't get paid... I've never been homeless before!!!!

  0

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  Sally

  • November 15, 2016 10:01

  I have the same problem and now cannot view attachments that I need to complete the projects I am working on.

   

  0

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  Sanae

  • November 15, 2016 10:24

  I am not able to send or receive attachment since yesterday . Please assist as its an urgent matter.

  thanks

  0

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  Darryl

  • November 15, 2016 10:32

  The attachment are still not visible and they cannot be attached

  0

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  Roger

  • November 15, 2016 10:54

  Yep, same problem for me. Im sure PPH must know about this as both my clients have the same problem, images disappearing.

  Roger

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  Des

  • November 15, 2016 11:06

  I've contacted the helpdesk but no reply to my messages since 9.49. I've got £200 pending, client can't see the files to release the payment.

  0

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  Vivian

  • November 14, 2017 23:45

  Hello! 

  I have been working on my project for three months and just today received the last piece of information to complete the job.  The buyer was on holiday and did not have email access or respond to my messages.  He sent the document from email to the information below, but I cannot open, save or retrieve it. Can you help me please? I really want to complete the project asap.

   

  http-://plus.google.com/+peopleperhour/1/0100015fbb4bbe8-db10aa80-56ba-4754d-8161-f87c5f81e221-000000/8ymalverRf58cQjw5qcaj4t00w=31

   

  He sent an email to me with this info that goes to People Per Hour on Google, but I cannot find the document anywhere.  Please help me with this asap.  If you could just open the document and send it to me that would be great.  I have never dealt with this before.
  
  

  This job turned out to be more complicated that I originally imagined and I wish to complete this and be done with it.   

   

  Thanks, Vivian Mahony

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  Ernest

  • March 05, 2019 13:20

  the email attachments is not working. when i drag a file into the box provided, i get an error message that i cannot read because most of it is cut off. when i browse to a file and click "open", i get the same cut-off error message. please tell me how to attach files to my email to my freelancer.

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  Teri

  • August 16, 2019 16:26

  Please remedy

  0

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  ali

  • April 06, 2020 10:12

  Hi !

  My file attachments did not upload its stop on 10% please fix it.

   

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  Teri

  • August 16, 2019 16:25

  Most of my account is blank and I cant access attachments from freelancer

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