Invoice declined

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Bettina

• November 22, 2016 17:05

Hi,

PPH told me that they did not accept my invoice due to me not showing them evidence that I completed the work. So I sent them (in the conversion with the client) a screenshot of the download confirmation of the images form the client. I still have not received my money that is in my escrow account yet and I do really need this. Is there any way of speeding this up?

 

Thanks

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• Official comment

  

  Permanently deleted user

  • November 25, 2016 11:55

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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